Refund policy

Return & Refund Policy

At Sheavara Naturals, all sales are final. Due to the nature of our products and for the health and safety of all customers, we are unable to accept returns or issue refunds on opened or used items.

Order Issues & Damaged Items

We take great care in preparing every order, but if you received the wrong item or your order arrived damaged, we're here to make it right.

Please contact us at sheavaranaturals@gmail.com within 7 days of delivery with:

• A description of the issue
• Clear photos of the item(s) and packaging

Once we review your request, we will either replace the incorrect or damaged item(s) or issue store credit for the value of the affected product(s).

We appreciate your support of our small business and stand behind the quality of every product we make.